Privacy policy

Proper Masters LTD ("Proper Masters", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us through our contact form.

If you have any questions about this policy, please contact us at: info@propermasters.com

1. Who we are

Proper Masters LTD is a company registered in the United Kingdom, with offices in the United States and United Kingdom. We provide IT staffing and consulting services, connecting UK and US businesses with expert IT professionals from Latin America.

2. What information we collect

We collect personal information that you voluntarily provide to us when you:

  • Fill in our contact form (name, company name, email address, phone number, and the content of your message)

  • Email or call us directly

  • Connect with us via social media (LinkedIn)

We do not collect sensitive personal data (such as health information, financial account details, or government identification numbers) through our website.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide the services you have requested

  • Send you relevant information about our services, where you have consented to receive it

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal basis for processing (UK & EU GDPR)

If you are located in the United Kingdom or European Economic Area, our legal basis for collecting and using your personal data is:

  • Legitimate interests — to respond to enquiries and manage our business relationships

  • Consent — where you have opted in to receive marketing communications

  • Legal obligation — where we are required to process data to comply with applicable law

5. How we store your information

Your data is stored securely using Squarespace's platform infrastructure, which is compliant with applicable data protection standards. Data submitted via our contact form is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law, and no longer than 3 years from the date of last contact.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

6. Cookies

Our website uses cookies to improve your browsing experience. These include:

  • Essential cookies — required for the website to function properly

  • Analytics cookies — used to understand how visitors interact with our site (via Google Tag Manager)

You will be asked to consent to non-essential cookies when you first visit our website. You can withdraw consent at any time by adjusting your browser settings.

7. Third-party services

We use the following third-party services which may process your data on our behalf:

These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

8. International transfers

As we operate in both the United Kingdom and the United States, your data may be transferred to and processed in countries outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Your rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access — to request a copy of the personal data we hold about you

  • Right to rectification — to request correction of inaccurate data

  • Right to erasure — to request deletion of your personal data

  • Right to restrict processing — to request that we limit how we use your data

  • Right to object — to object to our processing of your data

  • Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at: info@propermasters.com

If you are based in the UK and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Children's privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Proper Masters LTD Email: info@propermasters.com Website: www.propermasters.com